Gamblers playing in online casinos have one thing in common – winning big. After you do win, eventually you’d like to withdraw your Rands. But, before you do so, you need to consider the differences between the banking methods available for withdrawals, and go through the specifics of the withdrawal process at your online casino. Part of the banking methods are intended for both deposits and withdrawals, but some may not allow withdrawals. Furthermore, some methods may charge additional fees for a withdrawal. Make sure that you choose the best South African withdrawal method before you cash in.
On this page we cover all the major methods available to players in South Africa.
How To Initiate A Withdrawal
To withdraw funds, click the Withdrawal tab in the casino’s Banking or Cashier section. Ensure you withdraw within the limits mentioned for the various withdrawal methods available and choose the method you wish to use. Then, submit all the documents that the casino asks for. There is usually a pending period prior to approval of the withdrawal, during which the casino examines and validates all the documents provided. Once this is done the withdrawal is approved and the money reaches your bank in the timeframe provided.
Most Popular South African Withdrawal Methods
There are a number of online payment methods that players can use to withdraw their winnings from online casinos. However, not all of them work in all countries. When it comes to South African online casinos, the following withdrawal methods are generally supported; not all of them may be available at all casinos, however.
Credit Cards
To withdraw winnings from your casino account using a credit card, you need to have deposited funds using the credit card. Once it is time to withdraw funds from your casino account, select the credit card as the preferred method and fill in the required details, including the amount to be withdrawn, in the following screens. As mentioned above, you will also need to provide the required documentation to the online casino. The casino takes some time to authenticate the documents. Once the transaction is approved, the money is transferred.
Credit card withdrawals usually take a while. Also, some casinos require players who have made credit card deposits and want to use this method for withdrawing as well to provide a fax back form. The most popular credit cards accepted at South African casinos are Visa and MasterCard.
Debit Cards
Debit cards are another popular payment method that players use for withdrawing funds. This is seen in South African online casinos as well. Using debit cards, players can withdraw their winnings from their casino account into their bank accounts. This method is popular because it is secure and reliable. The process for using a debit card to withdraw funds is more or less the same as for credit cards. Ideally, the best case scenario would be to use this method for depositing funds as well.
To withdraw funds from your online casino account using your debit card, go to the Cashier section of the casino, click the Withdrawal tab, and fill in the amount to be withdrawn. Ensure all the parameters including wagering requirements for the bonuses used have been met, and then provide the required documents to the casino for identity verification. Once this process is completed, the funds are transferred out of your casino account into your bank account.
E-Wallets
Credit cards are popular among South African players for withdrawing winnings from a casino account because of their reliability. However, these link your casino account directly to your bank account. For those who wish to introduce a layer between the two accounts to ensure total security, another popular withdrawal option is the e-wallet.
While there are a large number of e-wallets available – NETeller, Skrill, ClickandBuy, Click2Pay, Przelewy24, InstaDebit, MyCitadel, and many more – not all of them work in all countries, and this holds good for South African online casinos as well. Not only that, not all e-wallets can be used for withdrawals. At South African online casinos, the following e-wallets are used for withdrawing funds:
- NETeller (click here now to sign up now for a Neteller account - it's free.)
- Skrill
- EntroPay
- WebMoney
- Click2Pay
- ClickandBuy
- InstaDebit
- EcoCard
The best option is to go to the Cashier section of the online casino you are playing at and check out the different withdrawal methods supported before you start playing. This gives you a clear idea about which method you can use to withdraw, and could potentially influence your decision regarding the deposit method as well.
Direct Deposit
A direct deposit or a direct bank transfer is a great way of withdrawing money out of your online casino account. This is a payment method that is supported at many South African online casino methods. Using this secure method, you can send money from your casino account into your bank account, and the process is quite simple, like sending money from one bank account to another.
To use this method, select it in the Withdrawal tab of the casino’s Cashier section, fill in the amount to be withdrawn and other required details, and then also provide the required documents for authentication and identity proof. Once the transaction is approved, the money is sent to your bank account. This method is reliable but also takes time.
Bank Wire
A bank wire transfer is another online payment method that you see in many South African online casinos. It is like a direct deposit, but with a slight difference. This method is secure and available in quite a few online casinos in South Africa. To use this method, all you need is an active bank account. If you are not too much into credit cards, debit cards or e-wallets, this is one method worth checking out.
The process for withdrawing money using this method is more or less like other methods. You select the method at the Withdrawal tab of the online casino, fill in the amount to be withdrawn, fill in all the other required details, and then provide the casino with the required documents for verification and authentication.
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How Long Should It Take To Withdraw?
Withdrawing your winnings without hassles is an important part of a satisfying online casino experience. For this, you must first understand how the withdrawal process works in an online casino. Online casinos have their own sets of terms and conditions regarding withdrawal, and it is important to know about these in detail so you do not feel frustrated later. You can typically read about these terms in the Terms and Conditions section of the online casino. Some casinos also mention these in the Banking section.
Some casinos have wagering requirements to be met for the various bonuses on offer and that you may have used. You must first ensure that you have met all these wagering requirements; only then would you be able to avail the withdrawal facility. To confirm about the wagering requirements, check the terms and conditions laid out by the casino, or contact the casino’s customer support team.
Many casinos require players to use the same method that they used to deposit funds also for withdrawing their winnings. This is preferred because that way the casino already has all your required personal information at the time of funding your account right at the beginning. It makes for a complete transaction cycle that is simpler and without complications. Of course, if you are using a payment method that is not offered as a withdrawal option, then you have to choose a withdrawal method from the list of options available.
Also, when you initiate a request for withdrawal of funds from your online casino account, there are a few steps you need to follow, as mentioned earlier: clicking the Withdrawal tab in the Cashier section of the website, filling in the required details including the amount to be withdrawn, and hitting the Withdraw button to launch the withdrawal process. At this point, prior to initiating the withdrawal request, the casino will ask you to provide appropriate documentation. But why should you provide documentation? We will discuss this below.
When it comes to withdrawals online casinos are extremely cautious. It is very possible for somebody else other than you to get hold of your casino credentials and try to withdraw your winnings. That is something a casino can have control over only by this one way: asking the player to provide the required documentation to check that it is indeed the player who has requested for withdrawal of funds. Typically, the documents you need to provide are anything that can prove your identity: a passport, a driver’s license, a valid ID card, or any other such material that is unique to you.
Also, there is a withdrawal turnaround time associated with each mode of withdrawal, and this time is generally the same across most of the South African online casinos. The withdrawal turnaround time is the time that the casino takes to verify the authenticity of the documents you have provided it with to facilitate the withdrawal. For this period of time, your withdrawal amount is kept pending at the online casino. Only after the verification is complete is the actual process for transferring your funds out of your online casino account initiated.
The withdrawal turnaround times vary, depending on the method you have opted for. Different online casinos have different variations associated with the withdrawal turnaround time, providing options to players that can lower the withdrawal turnaround time. For instance, at some online casinos the withdrawal turnaround time is linked to the casino’s VIP program. A player with VIP accreditation obviously sees a lowering in the withdrawal turnaround time compared to a regular player. And the turnaround time can be further reduced, depending on which level of the program the player is at. The higher the VIP level, the lower the withdrawal turnaround time usually is.
The following are some typical withdrawal turnaround times at South African online casinos:
- Credit cards: 2 to 7 working days
- Debit cards: 2 to 7 working days
- E-wallets: Up to 24 hours
- Bank wire: 3 to 7 working days
The turnaround times given above are what you generally see across South African online casinos and are very reasonable. If you come across an online casino with a withdrawal turnaround time outside these limits, it is highly possible that there is something wrong with the set up and it would be a good idea to stay away from such online casinos.
Pending Withdrawals
When a casino has approved a withdrawal, you might be surprised the next time you visit the casino and see the withdrawal listed as “pending”. The majority of online casinos in the world and South Africa alike, don’t process the withdrawal requests immediately, but list them as pending for at least 24 hours after the request has been made. This gives the player time to change his mind and decide to play new games with the winnings. Note that if you plan to withdraw your winnings, you won’t have access to the Rands immediately, but rather more than 24 hours later.
Banking Security and Securing Your Information
Finally, we come to the one aspect that we all are so wary about when it comes to an online casino: the security element associated with online casino banking transactions. Players have a right to be concerned about this aspect because it is their money on the line after all. All professional online casinos take this aspect very seriously as it can make or break their reputation, besides being the one point that can make or break them.
All professionally managed online casinos use state of the art technology today to secure players’ transactions. The minimum level of security protocols that these casinos follow is 128-bit secure socket layer (SSL) digital encryption technology that ensures all transactions are encrypted completely and impossible to hack into. Some casinos deploy even higher grade security protocols. All personal information players provide to an online casino are kept strictly confidential, ensuring malicious elements are not able to get their hands on it. All payouts are also regularly audited by independent third party auditors to ensure fair play by the casino.